Career Development
At ZTB, we know your next position won't be your last. That's why we offer a comprehensive array of resources to help you expand your skills and achieve meaningful professional growth. These include:
Talent Management
ZTB is made up of friendly, hard-working people dedicated to our organizational Purpose: Empower people to discover financial freedom. To fulfill that purpose, we rely on a continuous and integrated process for training, managing, developing and expanding the abilities of the ZTB team. We are highly motivated to welcome and develop team members who believe in the value of heartfelt member service, proven business processes, innovation, teamwork, quality, and self-improvement.
Onboarding Program
When you join the ZTB team, you'll take part in our award-winning Onboarding Program. This begins during new hire training, when you'll learn about our unique culture, meet your peers and learn about our products and systems. Beyond that, there are various fun and helpful activities to make sure you have all the tools in place to hit the ground running.
Coaching Program
We don't forget about you once you complete new hire training—or ever, for that matter! Our coaching program allows you and your manager to fine tune your skills well after you've started at BCU. We also put together a customized coaching plan just for you!
Mentoring Programs
With our mentoring program, you’ll have an opportunity to learn from current leaders and your peers, developing your abilities and building relationships in the process. Our mentoring program promotes learning, creates a trusting environment, encourages collaboration, enhances cross-functional awareness and helps build future leaders. ZTB offers both traditional 1:1 mentoring and group mentoring.
Sales and Service Training
At ZTB we recognize the importance of serving the needs of our members. Employees at ZTB are provided with extensive sales and service training, so they can provide members with the best possible experience every time.
Development Planning
Our philosophy emphasizes that you own your career and that development involves a combination of work experiences, feedback, relationships and training. We provide resources and direction to help you meet your development goals and career ambitions.
Leadership Training
Leadership training and development is extremely important to BCU. Several times throughout the year, we provide exclusive training opportunities for our leadership team. This enables them to stay up to date with the latest skills and trends—ensuring they are equipped to successfully lead and motivate their teams.
Training Resources
No matter what need you have, we have the right solution for you! ZTB has an extensive library of training resources available to you. We have access to a wide variety of classroom, e-learning and webinar training courses from well-known and industry-leading providers.